Following registration, a VAT invoice will be sent to you with payment details. All delegates are required to pay VAT because the event is being held in the UK. The full fee becomes payable upon registration and must be paid prior to the event. The preferred method of payment is bank to bank transfer but we also accept card payments. We reserve the right to decline registration submissions.
Written cancellations received and acknowledged by 12 November 2026 are subject to a 20% cancellation fee. Registrations made and/or cancelled after 12 November are payable in full. Non-appearance is chargeable. Substitutions from the same company are acceptable, but not part day substitutions. Registrations are for a whole day and cannot be shared or split between different people. We need to know the names and contact details of all delegates attending not less than five working days prior to the event (although late registrations are possible).
The conference recording is a soundtrack of the available audio synchronised with the available slides – it is for the individual use of attendees / purchasers and not intended for wider distribution or viewing without prior written agreement.
Every effort is made to keep to the published programme but occasionally changes to the speaker line-up, timetable, venue, date or format (in-person / virtual) are unavoidable. The right to change arrangements without liability is reserved. In the unlikely event that we need to cancel the conference, delegates will be offered a refund of the registration fee paid. No responsibility is accepted for interruption or consequential loss or errors or omissions.
Personal data will be stored and used in line with our Privacy Policy. Please let us know if you do not want to receive marketing information from us. Please note: we may photograph, film, live stream and record our events and subsequently share any footage, recordings and images with clients and use for promotional purposes.
